1. Introduction

Welcome to Capital Construction Essex Ltd (“CCE”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Your name, email address, phone number, and postal address.
• Project Information: Details about the construction or renovation projects you are interested in or have engaged us for, including specific requirements and preferences.
• Technical Data: Information such as your IP address, browser type and version, and other technical details about how you access our website.
• Usage Data: Information about your interactions with our website, including pages visited and actions taken.
• Marketing Preferences: Your choices regarding receiving marketing communications from us.

3. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To provide you with the construction and renovation services you have requested, including loft conversions, extensions, full house renovations, kitchen and bathroom remodelling, and commercial construction.
• Communication: To respond to your inquiries, provide quotes, and offer support related to your projects.
• Marketing: To keep you informed about updates, promotions, and services that may interest you, provided you have given your consent.
• Website Improvement: To enhance our website and improve user experience based on your interactions with our site.

4. Legal Basis for Processing

We process your personal data on the following grounds:

• Contractual Necessity: To fulfil our contractual obligations and deliver the services you have requested.
• Legitimate Interests: For purposes such as improving our services and marketing, provided your rights and freedoms are not overridden.
• Consent: Where required, we will obtain your consent before processing your data for specific purposes.

5. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:

• Service Providers: Third-party companies that assist us in providing our services, such as IT support or marketing agencies.
• Professional Advisors: Including legal, financial, and insurance professionals who help us manage our business.
• Legal Requirements: If required by law or to protect our rights, property, or safety.

6. Data Security

We are committed to protecting your personal data and have implemented appropriate security measures to prevent unauthorised access, loss, or misuse of your information.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal and regulatory obligations.

8. Your Rights

Under data protection laws, you have the following rights:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of any inaccuracies in your data.
• Erasure: Request deletion of your personal data.
• Restriction: Request restriction of processing your data under certain conditions.
• Objection: Object to the processing of your data for specific purposes.
• Data Portability: Request the transfer of your data to another organisation.

To exercise any of these rights, please contact us at info@cceltd.uk.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Capital Construction Essex Ltd
Email: info@cceltd.uk
Phone: 07951 794963
Address: Chelmsford, United Kingdom